What They Dont Teach You At Stanford Business School

Stuff you can't learn in B-school: LARRY CHIANG

American Express Card Replacement Procedure

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By Larry Chiang

Three questions I was asked before the credit card could be sent

-1 how tall are you.

Pick a) 5’5″
b) 5’9″
c) 6’1″
d) 6’3″
PICK THE ONE CLOSEST TO YOUR HEIGHT

-2- where have you previously lived.
A)
B)
C)
D)

After correctly answering that and my last four… They said

What’s your email.

Lol, they’re using my “cell phone and email address underwriting” method.

Then they sent

Dear LAWRENCE CHIANG,

We’re writing to let you know we have received a request for a replacement card on your account to be sent to an address other than the one we have on file. Your card replacement has been processed.

The security of your account is very important to us. If this request was not made by you, please help us to protect your account from potential fraudulent usage by contacting the Identity Protection Team at 1-888-800-5234.

To review your card replacement details or to request future card replacements, please visit us at Online Card Replacement

Thank you for your continued Cardmembership.

Sincerely,
American Express

What A Super Model Can Teach a Harvard MBA About Credit http://www.slideshare.net/larrychiang/what-a-super-model-can-teach-a-harvard-mba-about-credit

American Express’ Under-Promoted Credit Truths at Mercedes Benz Fashion Week (MBFW)” http://t.co/inxTmZAj

My Stanford Engineering video boils down 20,000 hours and moves you to the right on the entrepreneur bell curve

CEO of Duck9MIT University EIR (Entrepreneur in Residence)

Duck9 = “Deep Underground Credit Knowledge” 9
125 University Avenue/ 100
Palo Alto CA 94301
http://www.duck9.com/ass
650-566-9600
650-566-9696 (direct)
650-283-8008 (cell)

****************
Editor of the BusinessWeek Channel “What They Don’t Teach at Business School”
http://whattheydontteachyouatstanfordbusinessschool.com/blog
CNN Video Channel: http://ireport.cnn.com/people/larrychiang

Read my last 10 tweets at http://www.Twitter.com/LarryChiang

Author, NY Times Bestseller
http://whattheydontteachyouatstanfordbusinessschool.com/blog/?s=Ny+times+bestseller

“What They Will NEVER Teach You at Stanford Business School” comes out 11-11-14

http://www.fastcompany.com/embed/c0d4562ea2049
52 Cards. Two Jokers. What They DO Teach You at Stanford Engineering

Emergency swings and cutting deals as an 9 year old

##########
Duck9 is part of UCMS Inc.
http://www.ucms.com
630-705-5555

More on #ENGR145’s SHIFTING right on the entrepreneur bell curve

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Written by Larry Chiang

August 19, 2013 at 11:35 pm

Posted in Uncategorized

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